Refund policy
Return and Exchange Policy
Returns and Exchanges Accepted: Items can be returned or exchanged within 7 days of receipt.
Free Return Shipping: Return shipping is free for all eligible items.
No Restocking Fee: There is no restocking fee for returned items.
Final Sale Items: Items marked as final sale are not eligible for return or exchange.
How to Return or Exchange an Item
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Initiate the Return or Exchange:
- Contact our customer service team within 7 days of receiving your order to initiate the return or exchange process.
- Provide your order number and specify whether you want a return or exchange, along with the reason.
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Prepare the Package:
- Ensure the item is in its original condition with all tags and accessories included.
- Pack the item securely in its original packaging.
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Shipping Label:
- We will provide you with a prepaid return shipping label.
- Print and attach the label to your package.
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Send It Back:
- Drop off the package at the designated shipping carrier or arrange for a pickup if applicable.
Refund Process
- Once we receive and inspect your returned item, we will process your refund within 5-7 business days.
- The refund will be issued to the original form of payment.
Exchange Process
- Once we receive and inspect your returned item, we will process your exchange request within 5-7 business days.
- If the requested item for exchange is in stock, it will be shipped to you at no additional cost.
- If the requested item is out of stock, we will issue a refund to the original form of payment.
Note: If you have any questions or need assistance, please contact our customer service team. We are here to help!